Frequently Asked Questions to Acacia Immigration

What Visa application can I lodge?

There are a wide range of visa types in Australia that you could possibly be eligible for, depending on your individual circumstances. These could range from General Skilled Migration, Employer Sponsorship, Student visas and many more. This can be a complex process that would require our migration agents to fully assess your situation to find the right visa type for you.

You will get the most benefit from booking a consultation for a full assessment of your situation to identify which visa pathways will be possible in your case.

Can I book a Face to Face consultation to see a migration agent?

We offer a face to face consultation at our Sydney office and Melbourne Office. You will be able to meet with one of our experts for a full visa eligibility assessment. You can see available time and book an appointment here.

I am unable to make it to the office? What other methods of consultation do you offer?

If you are Interstate or overseas, we can offer you the following options:

  • Phone consultation if you would prefer to talk on the phone
  • Skype consultation if you prefer to communicate via Skype.

    You will still receive a full assessment and information through these types of consultations as you would in a face to face consultation.

    Who can come to the consultation with me?

    You are more than welcome to bring a partner or friend to accompany you to a consultation, however please be advised that a consultation assessment will be for one applicant only. If your friend would also like to see an agent they will need to book a separate consultation.

    Is there a fee for the initial consultation?

    The service fee for your consultation will be AU$275 if you book through our website, or $330 if you book over the phone.

    How many consultations do I get for $275 ?

    Each initial consultation is $275 due to the time and research our advisors put in to provide you with a professional service.

    What is included in the consultation?

    During the consultation you will receive:

  • Information on the criteria for each of these visa types
  • Any critical dates which might apply in your case
  • Details on the main stages of the application process
  • An indication of the average processing time for the application

    You will also receive a written copy of the advice given to you during the consultation.

    What happens when I book a consultation?

    Once you have booked a time and date for your consultation we will confirm your booking via email, with details such as our address.

    What is Acacia's success rate?

    We pride ourselves on developing the industry's most innovative immigration solutions. Over the last six years, our success rate for securing working visas and permanent residence visas is 98.66%.

    Our expertise covers the key areas of Immigration Law, including 457, ENS, RSMS, Business Migration, GSM, Student, Parent, Partners and Appeals.

    I have a general Visa Enquiry, and I don't want a consultation?

    You can visit our website as there is an abundance of information on visa types for migration to Australia.

    You will get the most benefit from booking a consultation for a full assessment of your situation to identify which visa pathways will be possible in your case.

    How much is the visa application?

    Prices will vary as every visa subclass and situation is different. During your consultation, your advisor will be able to provide a quote of the professional and Department of Immigration fees.

    What if I'm not eligible? Do I still pay for the consultation?

    The purpose of a consultation is to provide you with a full assessment of your visa options in Australia, due to individual circumstances you may find that you are not eligible for the particular visa you were interested in.

    Our advisors are incredibly experienced and you will leave with a clear understanding of your visa pathways that are available in your case. Our consultations are a professional service and a service fee does apply due to the time and research it takes our advisors to assist you.

    Why should I go with Acacia and not another migration agent?

    We have been operating since 1999 with a long history of pioneering migration solutions for our clients, our team of experienced migration agents have been trained by Acacia founder Mark Webster.

    We are the experts in understanding immigration law and process. We specialise solely in immigration law to provide you with innovative solutions for your journey to Australia.

    We're adept at navigating the system, finding opportunities and avoiding hazards, creating a Roadmap for Immigration Success tailored to each individual opportunity.

    At Acacia our core values are imperative in our practice to provide you with the best migration solutions while upholding our integrity.

    Can you find me an Employer?

    At Acacia Immigration, we specialise in providing Australian Immigration Advice and professional application services. Unfortunately, as we are not a recruitment agency we have limited capacity to assist with finding a job in Australia.

    How many consultations do I need before applying for my visa?

    One consultation is generally all you need to precede with Acacia services; however this depends on the complexity of your case.

    Can you check my documents before I apply for my own visa application?

    We do not provide a document checking service during consultations. Once you have signed on with our services and you are allocated a case manager, we will be able to assess your documents for your visa application.

    What course should I study in Australia?

    We can provide you with general information about what types of courses may be beneficial to you in terms of immigration outcomes. However, education placement is not our main focus.

    You may wish to refer to the list of approved courses for international students in Australia at

    We can also refer you to an education agent if you need assistance with obtaining a place in an approved course.

    My brother/friend/parent/etc wants to come to Australia - can I do the consultation for them?

    Generally we are able to provide consultations for friends and family members for you, for best results for a consultation for someone else it is recommended that you complete the consultation in full with applicant's details so we can provide a full assessment.

    Are there any changes to visas coming up?

    There are many changes that can occur to immigration throughout the year. At Acacia we provide our clients with regular updates and important information.

    If you would like the latest Immigration updates click here to subscribe for Acacia's updates.

    What types of payment can I make?

    We have several payment options available for you including; CreditCard and Telegraphic transfer.
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