Provides support and treatment for people with drug and alcohol dependency problems, develops strategies which assist them to set goals and affect and maintain change, and provides community education. May work in a call centre.
provide information on vocational, relationship, social and educational difficulties and issues, and work with people to help them to identify and define their emotional issues through therapies such as cognitive behaviour therapy, interpersonal therapy and other talking therapies.
working with clients on career, study and employment options by obtaining and examining information relevant to their abilities and needs
providing information and resources to assist clients with job-seeking skills
assessing client needs in relation to treatment for drug and alcohol abuse
conducting counselling interviews with individuals, couples and family groups
assisting the understanding and adjustment of attitudes, expectations and behaviour to develop more effective interpersonal and marital relationships
presenting alternative approaches and discussing potential for attitude and behaviour change
consulting with clients to develop rehabilitation plans taking account of vocational and social needs
contributing information, understanding and advice on the learning and behaviour of students, especially those with special needs, and assisting parents and teachers in dealing with these needs
may work in a call centre
Most occupations in this unit group have a level of skill commensurate with a bachelor degree or higher qualification. In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification (ANZSCO Skill Level 1).