ICT Support Technicians nec - ANZSCO 313199

Description
This occupation group covers ICT Support Technicians not elsewhere classified.
Skill Level
2
Specialisations
  • Applications Packager
  • Computer Systems Technician
  • Telecommunications Computer Systems Technician
Occupation Lists
This occupation is on the following skills lists: This occupation is not on the following skills lists:

Group: 3131 ICT Support Technicians

Description
provide support for the deployment and maintenance of computer infrastructure and web technology and the diagnosis and resolution of technical problems.
Tasks
  • determining software and hardware requirements to provide solutions to problems
  • responding to inquiries about software and hardware problems
  • adapting existing programs to meet users' requirements
  • installing and downloading appropriate software
  • ensuring efficient use of applications and equipment
  • implementing computer networks
  • designing and maintaining websites
  • repairing and replacing peripheral equipment such as terminals, printers and modems
  • may work in a call centre
Skill Level
Most occupations in this unit group have a level of skill commensurate with the qualifications and experience outlined below.
In Australia:
AQF Associate Degree, Advanced Diploma or Diploma (ANZSCO Skill Level 2)

In New Zealand:
NZ Register Diploma (ANZSCO Skill Level 2)

At least three years of relevant experience and/or relevant vendor certification may substitute for the formal qualifications listed above. In some instances relevant experience may be required in addition to the formal qualification.
Occupations in this Group

Stay up to date - Subscribe to Immigration News!