develop, monitor and carry out technical support functions for telecommunications networks and install computer equipment, computer systems and microwave, telemetry, multiplexing, satellite and other radio and electromagnetic wave communication systems.
installing, maintaining, repairing and diagnosing malfunctions of microwave, telemetry, multiplexing, satellite and other radio and electromagnetic wave communication systems
configuring and integrating network and telecommunications technology with computer software, hardware, desktops, peripherals, databases and operating systems
developing and recording logs of the details, locations and status of inventories, parts, equipment and instruments and maintaining the documentation of communication policies, procedures, guidelines and regulations, and quality standards
providing technical advice and information, and monitoring the performance of complex telecommunications networks and equipment
planning the development of customer access telecommunications network infrastructure
liaising with vendors, suppliers, service providers and external resources and monitoring contractual obligations and performance delivery
providing ongoing operational support in designing, optimising, troubleshooting, diagnosing, repairing and resolving of telecommunications network performance malfunctions, defects and faults
Most occupations in this unit group have a level of skill commensurate with the qualifications and experience outlined below.
AQF Associate Degree, Advanced Diploma or Diploma (ANZSCO Skill Level 2)
In New Zealand:
NZ Register Diploma (ANZSCO Skill Level 2)
At least three years of relevant experience and/or relevant vendor certification may substitute for the formal qualifications listed above. In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification.