Hotel Service Manager - ANZSCO 431411

Description
Supervises and coordinates the activities of hotel service workers.
Skill Level
2
Alternative Titles
  • Hotel Service Supervisor
Specialisations
  • Front Office Manager (Hotel)
  • Head Housekeeper
  • Head Porter (Hotel)
  • Hotel Concierge
  • Hotel Office Manager
Skills Assessment Authority
VETASSESS
Caveats
No caveats apply to this occupation.

Group: 4314 Hotel Service Managers

Description
supervise and coordinate the activities of hotel service workers.
Tasks
  • determining work requirements and allocating duties to Commercial Housekeepers, Luggage Porters and Doorpersons
  • conferring with managers to coordinate activities with other organisational units
  • maintaining attendance records and rosters
  • explaining and enforcing safety regulations
  • overseeing the work of the unit and suggesting improvements and changes
  • conferring with workers to resolve grievances
  • may perform front office and hotel reception duties
Skill Level
Most occupations in this unit group have a level of skill commensurate with the qualifications and experience outlined below.

In Australia:

AQF Associate Degree, Advanced Diploma or Diploma, or at least three years of relevant experience (ANZSCO Skill Level 2)

In New Zealand:
NZQF Diploma, or at least three years of relevant experience (ANZSCO Skill Level 2)

In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification.
Occupations in this Group

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