organise and control the functions and resources of offices such as administrative systems and office personnel.
contributing to the planning and review of office services, and setting priorities and office service standards
allocating human resources, space and equipment
assigning work to and monitoring work performance of staff
managing records and accounts of the office
liaising with Professionals to coordinate office business and to facilitate resolution of problems
ensuring office equipment and supplies are maintained
ensuring compliance with occupational health and safety regulations
ensuring work complies with relevant government legislation, policies and procedures
coordinating personnel activities such as hiring, promotions, performance management, payroll, training and supervision
Most occupations in this unit group have a level of skill commensurate with the qualifications and experience outlined below.
AQF Associate Degree, Advanced Diploma or Diploma (ANZSCO Skill Level 2)
In New Zealand:
NZ Register Diploma (ANZSCO Skill Level 2)
At least three years of relevant experience may substitute for the formal qualifications listed above. In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification.