Receives and processes incoming orders for goods and services from inside or outside an organisation.
Customer Orders Clerk
Sales Order Clerk
Internal Salesperson (Aus)
Mail Order Clerk
Skills Assessment Authority
No caveats apply to this occupation.
Group: 5911 Purchasing and Supply Logistics Clerks
prepare and process orders for goods and services, monitor stock levels and supply sources and maintain stock and inventory levels, record and coordinate the flow of materials between departments, prepare production schedules, and administer and coordinate storage and distribution operations within organisations.
requisitioning supplies from stock and sending orders to production departments and other firms
confirming completion of orders and compliance with details specified, signing tally sheets and attaching to checked items
receiving and checking purchase requests against inventory records and stock on hand
examining orders and compiling data for production schedules
checking inventories and preparing delivery schedules
examining containers to ensure that they are filled, and recording quantities
investigating and identifying supply sources and preparing and processing purchase orders
providing price and other information about goods to prospective customers
counting incoming stock and reconciling it with requisitions, and updating inventory and stock location records
establishing and coordinating the operating procedures for receiving, handling, storing and shipping goods
Most occupations in this unit group have a level of skill commensurate with the qualifications and experience outlined below.
AQF Certificate II or III (ANZSCO Skill Level 4)
In New Zealand:
NZ Register Level 2 or 3 qualification (ANZSCO Skill Level 4)
At least one year of relevant experience may substitute for the formal qualifications listed above. In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification.